The Frequenly Asked Questions
This page has all of the questions that we are often asked. If you cannot find the answer to your question here please feel free to contact us.
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Do you accept overseas shipping? Show | Hide
We do accept overseas shipping, but you will notice on the products page many products are marked as not available overseas, this is due to part in the product being illegal to export. The products marked as available overseas are perfectly legal to export out of the UK.
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What is included in a Palm Tree Kit? Show | Hide
A Palm Tree Kit includes everything that you need to grow your first Palm from scratch, including:
- A label
- A Pot
- Special Spagnum Moss
- Your Seeds
- Detailed Instructions
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What is your Garentee? Show | Hide
The guarantee is simple, if your seeds fail to germinate within four months then you will get a free replacement set of seeds.
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Do I need any experience in the garden to grow my own palm tree? Show | Hide
You do not need any gardening experience to grow a Palm Tree. They are very easy to grow, if you choose one marked to be, and their is always our help team on standby to give you a hand if you need it.
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How Do I claim my free replacement seeds? Show | Hide
Simply go to the contact page and select the replacements department on the contact form.
When requesting your free replacement please include the following information:
- Your Full Name
- Your Address
- Your Address
